Certificate III in Hospitality

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

Possible job opportunities
  • Espresso Coffee Machine Operator
  • Food and Beverage Attendant
  • Front Desk Receptionist
  • Front Office Assistant
  • Function Attendant
  • Function Host
  • Gaming Attendant
  • Guest Service Agent
  • Housekeeper
  • Restaurant Host
  • Senior Bar Attendant
  • Waiter

Qualifications list

Requirements
  • 7 cores
  • 8 electives
Qualification units
Code Unit name Type
BSBWOR203 Work effectively with others Core
SITHIND002 Source and use information on the hospitality industry Core
SITHIND004 Work effectively in hospitality service Core
SITXCCS006 Provide service to customers Core
SITXCOM002 Show social and cultural sensitivity Core
SITXHRM001 Coach others in job skills Core
SITXWHS001 Participate in safe work practices Core
BSBCMM201 Communicate in the workplace Elective
BSBSUS201 Participate in environmentally sustainable work practices Elective
BSBWOR203 Work effectively with others Elective
HLTAID003 Provide first aid Elective
SITHCCC002 Prepare and present simple dishes Elective
SITHCCC003 Prepare and present sandwiches Elective
SITHCCC004 Package prepared foodstuffs Elective
SITHCCC006 Prepare appetisers and salads Elective
SITHFAB001 Clean and tidy bar areas Elective
SITHFAB002 Provide responsible service of alcohol Elective
SITHFAB003 Operate a bar Elective
SITHFAB004 Prepare and serve non-alcoholic beverages Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITHFAB007 Serve food and beverage Elective
SITHFAB010 Prepare and serve cocktails Elective
SITHFAB011 Provide advice on beers, spirits and liqueurs Elective
SITHFAB014 Provide table service of food and beverage Elective
SITHFAB016 Provide advice on food Elective
SITHIND001 Use hygienic practices for hospitality service Elective
SITHKOP001 Clean kitchen premises and equipment Elective
SITXFIN001 Process financial transactions Elective
SITXFSA001 Use hygienic practices for food safety Elective
SITXFSA002 Participate in safe food handling practices Elective
SITXFSA003 Transport and store food Elective
SITXINV001 Receive and store stock Elective
SITXINV002 Maintain the quality of perishable items Elective
SITXINV003 Purchase goods Elective
SITXWHS002 Identify hazards, assess and control safety risks Elective

Qualifications list

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