Certificate II in Hospitality

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Possible job opportunities
  • Bar Attendant
  • Café Attendant
  • Catering Assistant
  • Food and Beverage Attendant
  • Front Office Assistant
  • Porter
  • Room Attendant

Qualifications list

Requirements
  • 6 cores
  • 6 electives
Qualification units
Code Unit name Type
BSBWOR203 Work effectively with others Core
SITHIND002 Source and use information on the hospitality industry Core
SITHIND003 Use hospitality skills effectively Core
SITXCCS003 Interact with customers Core
SITXCOM002 Show social and cultural sensitivity Core
SITXWHS001 Participate in safe work practices Core
BSBCMM201 Communicate in the workplace Elective
BSBSUS201 Participate in environmentally sustainable work practices Elective
HLTAID003 Provide first aid Elective
SITHCCC002 Prepare and present simple dishes Elective
SITHCCC003 Prepare and present sandwiches Elective
SITHCCC004 Package prepared foodstuffs Elective
SITHCCC006 Prepare appetisers and salads Elective
SITHFAB001 Clean and tidy bar areas Elective
SITHFAB002 Provide responsible service of alcohol Elective
SITHFAB003 Operate a bar Elective
SITHFAB004 Prepare and serve non-alcoholic beverages Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITHFAB007 Serve food and beverage Elective
SITHIND001 Use hygienic practices for hospitality service Elective
SITHKOP001 Clean kitchen premises and equipment Elective
SITXFIN001 Process financial transactions Elective
SITXFSA001 Use hygienic practices for food safety Elective
SITXFSA002 Participate in safe food handling practices Elective
SITXFSA003 Transport and store food Elective
SITXINV001 Receive and store stock Elective
SITXINV002 Maintain the quality of perishable items Elective

Qualifications list

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