Unit list

BSB (Precision) – Business Services training package

Didasko’s partnership with learning specialists Precision Group brings with it a wealth of business learning resources. With over 100 units covering topics such as customer service, finance, marketing, workplace relations, management and more.

Code
Unit name
BSBADM101
Use business equipment and resources
BSBADM307
Organise schedules
BSBADM311
Maintain business resources
BSBADM405
Organise meetings
BSBADM406
Organise business travel
BSBADM409
Coordinate business resources
BSBADM502
Manage meetings
BSBADM503
Plan and manage conferences
BSBADM504
Plan and Implement Administrative Systems
BSBADM506
Manage business document design and development
BSBADV507
Develop a media plan
BSBADV509
Create mass print media advertisements
BSBADV602
Develop an advertising campaign
BSBADV603
Manage Advertising Production
BSBADV604
Execute an advertising campaign
BSBADV605
Evaluate campaign effectiveness
BSBAUD402
Participate in a Quality Audit
BSBAUD501
Initiate a Quality Audit
BSBAUD503
Lead a Quality Audit
BSBAUD504
Report on a Quality Audit
BSBCMM101
Apply basic communication skills
BSBCMM201
Communication in the workplace
BSBCMM301
Process customer complaints
BSBCMM401
Make a Presentation
BSBCUE203
Conduct Customer Engagement
BSBCUE205
Prepare for Work in a Customer Engagement Environment
BSBCUE301
Use Multiple Information Systems
BSBCUE304
Provide Sales Solutions to Customers
BSBCUE306
Process Complex Accounts
BSBCUE307
Work Effectively in Customer Engagement
BSBCUE309
Develop Product and Service Knowledge for Customer Engagement Operation
BSBCUE404
Collect, Analyse and Record Information
BSBCUS201
Deliver a service to customers
BSBCUS301
Deliver and monitor a service to customers
BSBCUS401
Coordinate implementation of customer service strategies
BSBCUS402
Address customer needs
BSBCUS403
Implement customer service standards
BSBCUS501
Manage quality customer service
BSBDIV301
Work effectively with diversity
BSBDIV501
Manage diversity in the workplace
BSBDIV601
Develop and implement diversity policy
BSBFIA301
Maintain Financial Records
BSBFIA303
Process Accounts Payable and Receivable
BSBFIA304
Maintain a General Ledger
BSBFIA401
Prepare Financial Reports
BSBFIA402
Report on Financial Activity
BSBFIA412
Report on financial activity
BSBFIM501
Manage budgets and financial plans
BSBFIM601
Manage Finances
BSBFLM303
Contribute to effective workplace relationships
BSBFLM305
Support Operational Plan
BSBFLM306
Provide Workplace Information and Resourcing Plans
BSBFLM309
Support continuous improvement systems and processes
BSBFLM311
Support a Workplace Learning Environment
BSBFLM312
Contribute to team effectiveness
BSBHRM403
Support performance management process
BSBHRM404
Review Human Resources Functions
BSBHRM405
Support the recruitment, selection and induction of staff
BSBHRM501
Manage human resource services
BSBHRM502
Manage human resources management information systems
BSBHRM505
Manage remuneration and employee benefits
BSBHRM506
Manage recruitment selection and induction processes
BSBHRM507
Manage Separation or Termination
BSBHRM510
Manage mediation processes
BSBHRM512
Develop and manage performance management processes
BSBHRM513
Manage workforce planning
BSBHRM602
Manage Human Resources Strategic Planning
BSBHRM604
Manage employee relations
BSBIND201
Work effectively in a business environment
BSBINM201
Process and maintain workplace information
BSBINM202
Handle Mail
BSBINM301
Organise workplace information
BSBINM401
Implement Workplace Information System
BSBINM501
Manage an Information or Knowledge Management System
BSBINM601
Manage knowledge and information
BSBINN201
Contribute to workplace innovation
BSBINN301
Promote innovation in a team environment
BSBINN502
Build and sustain an innovative work environment
BSBINN601
Lead and Manage Organisational Change
BSBITU101
Operate a personal computer
BSBITU102
Develop keyboard skills
BSBITU111
Operate a personal digital device
BSBITU112
Develop keyboard skills
BSBITU201
Produce simple word processed documents (Word 2007)
BSBITU202
Create and use spreadsheets (Excel 2007)
BSBITU203
Communicate electronically
BSBITU211
Produce digital text documents
BSBITU212
Create and use spreadsheets
BSBITU213
Use digital technologies to communicate remotely
BSBITU302
Create Electronic Presentations
BSBITU303
Design and produce text documents
BSBITU304
Produce spreadsheets
BSBITU305
Conduct online transactions
BSBITU306
Design and Produce Business Documents
BSBITU307
Develop Keyboarding Speed and Accuracy
BSBITU312
Create electronic presentations
BSBITU313
Design and produce digital text documents
BSBITU314
Design and produce spreadsheets
BSBITU315
Purchase goods and services online
BSBITU401
Design and Develop Complex Text Documents
BSBITU404
Produce Complex Desktop Published Documents
BSBLDR401
Communicate effectively as a workplace leader
BSBLDR402
Lead effective workplace relationships
BSBLDR403
Lead team effectiveness
BSBLDR501
Develop and use emotional intelligence
BSBLDR502
Lead and manage effective workplace relationships
BSBLDR503
Communicate with influence
BSBLDR504
Implement diversity in the Workplace
BSBLDR511
Develop and use emotional intelligence
BSBLDR513
Communicate with influence
BSBLED101
Plan skills development
BSBLED401
Develop teams and individuals
BSBLED501
Develop a workplace learning environment
BSBLED502
Manage Programs that Promote Personal Effectiveness
BSBMGT401
Show leadership in the workplace
BSBMGT402
Implement operational plan
BSBMGT403
Implement continuous improvement
BSBMGT404
Lead and Facilitate Off-Site Staff
BSBMGT405
Provide Personal Leadership
BSBMGT502
Manage people performance
BSBMGT516
Facilitate continuous improvement
BSBMGT517
Manage operational plan
BSBMGT605
Provide leadership across the organisation
BSBMGT608
Manage innovation and continuous improvement
BSBMGT615
Contribute to organisation development
BSBMGT616
Develop and implement Strategic Plans
BSBMGT617
Develop and Implement a Business Plan
BSBMKG413
Promote products and services
BSBMKG414
Undertake Marketing Activities
BSBMKG501
Identify and evaluate marketing opportunities
BSBMKG502
Establish and adjust the marketing mix
BSBMKG506
Plan Market Research
BSBMKG507
Interpret market trends and developments
BSBMKG510
Plan e-Marketing Communications
BSBMKG514
Implement and Monitor Marketing Activities
BSBMKG515
Conduct a marketing audit
BSBMKG523
Design and develop an integrated marketing communication plan
BSBMKG603
Manage the Marketing Process
BSBMKG605
Evaluate international marketing opportunities
BSBMKG606
Manage international marketing programs
BSBMKG607
Manage Market Research
BSBMKG608
Develop Organisational Marketing Objectives
BSBMKG609
Develop a Marketing Plan
BSBPMG522
Undertake project work
BSBPRO301
Recommend products and services
BSBPUR301
Purchase Goods and Services
BSBREL401
Establish Networks
BSBRES401
Analyse and present research information
BSBRES411
Analyse and present research information
BSBRSK401
Identify risk and apply risk management processes
BSBRSK501
Manage risk
BSBSLS501
Develop a sales plan
BSBSMB201
Identify suitability for micro business
BSBSMB401
Establish legal and risk management requirements of small business
BSBSMB402
Plan small business finances
BSBSMB403
Market the small business
BSBSMB404
Undertake small business planning
BSBSMB405
Monitor and manage small business operations
BSBSMB406
Manage small business finances
BSBSMB407
Manage a small team
BSBSMB408
Manage personal, family, cultural and business obligations
BSBSMB409
Build and maintain relationships with small business stakeholders
BSBSMB420
Evaluate and develop small business operations
BSBSMB421
Manage small business finances
BSBSUS201
Participate in environmentally sustainable work practices
BSBSUS401
Implement and monitor environmentally sustainable work practices
BSBSUS501
Develop workplace policy and procedures for sustainability
BSBWHS201
Contribute to health and safety of self and others
BSBWHS301
Maintain workplace safety
BSBWHS302
Apply knowledge of WHS legislation in the workplace
BSBWHS303
Participate in WHS Hazard Identification, Risk Assessment and Risk Control
BSBWHS304
Participate Effectively in WHS Communication and Consultation Processes
BSBWHS305
Contribute to WHS Issue Resolution
BSBWHS401
Implement and Monitor WHS Policies, Procedures and Programs to Meet Legislative Requirements
BSBWHS402
Assist with Compliance with WHS Laws
BSBWHS406
Assist with Responding to Incidents
BSBWHS501
Ensure a safe workplace
BSBWOR201
Manage Personal Stress in the Workplace
BSBWOR202
Organise and complete daily work activities
BSBWOR203
Work effectively with others
BSBWOR204
Use business technology
BSBWOR301
Organise personal work priorities and development
BSBWOR403
Manage stress in the workplace
BSBWOR404
Develop Work Priorities
BSBWOR501
Manage personal work priorities and professional development
BSBWOR502
Lead and manage team effectiveness
BSBWRK411
Support Employee and Industrial Relations Procedures
BSBWRK510
Manage employee relations
BSBWRK520
Manage employee relations
BSBWRT301
Write simple documents
BSBWRT401
Write Complex Documents
FNSSAM301
Identify opportunities for cross-selling products and services
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