Certificate III in Hospitality

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

Possible job opportunities:

  • Espresso Coffee Machine Operator
  • Food and Beverage Attendant
  • Front Desk Receptionist
  • Front Office Assistant
  • Function Attendant
  • Function Host
  • Gaming Attendant
  • Guest Service Agent
  • Housekeeper
  • Restaurant Host
  • Senior Bar Attendant
  • Waiter

Qualification list

Requirements

Qualification units

Code
Unit name
Type
BSBWOR203
Work effectively with others
Core
SITHIND002
Source and use information on the hospitality industry
Core
SITHIND004
Work effectively in hospitality service
Core
SITXCCS006
Provide service to customers
Core
SITXCOM002
Show social and cultural sensitivity
Core
SITXHRM001
Coach others in job skills
Core
SITXWHS001
Participate in safe work practices
Core
BSBCMM201
Communicate in the workplace
Elective
BSBSUS201
Participate in environmentally sustainable work practices
Elective
BSBWOR203
Work effectively with others
Elective
HLTAID003
Provide first aid
Elective
SITHCCC002
Prepare and present simple dishes
Elective
SITHCCC003
Prepare and present sandwiches
Elective
SITHCCC004
Package prepared foodstuffs
Elective
SITHCCC006
Prepare appetisers and salads
Elective
SITHFAB001
Clean and tidy bar areas
Elective
SITHFAB002
Provide responsible service of alcohol
Elective
SITHFAB003
Operate a bar
Elective
SITHFAB004
Prepare and serve non-alcoholic beverages
Elective
SITHFAB005
Prepare and serve espresso coffee
Elective
SITHFAB007
Serve food and beverage
Elective
SITHFAB010
Prepare and serve cocktails
Elective
SITHFAB011
Provide advice on beers, spirits and liqueurs
Elective
SITHFAB014
Provide table service of food and beverage
Elective
SITHFAB016
Provide advice on food
Elective
SITHIND001
Use hygienic practices for hospitality service
Elective
SITHKOP001
Clean kitchen premises and equipment
Elective
SITXFIN001
Process financial transactions
Elective
SITXFSA001
Use hygienic practices for food safety
Elective
SITXFSA002
Participate in safe food handling practices
Elective
SITXFSA003
Transport and store food
Elective
SITXINV001
Receive and store stock
Elective
SITXINV002
Maintain the quality of perishable items
Elective
SITXINV003
Purchase goods
Elective
SITXWHS002
Identify hazards, assess and control safety risks
Elective

Qualification list